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Agent Skill

Feedback Mastery skill

feedback-masterysoftaworks/agent-toolkitskills/feedback-mastery/SKILL.md

Navigate difficult conversations and deliver constructive feedback using structured frameworks. Covers the Preparation-Delivery-Follow-up model and Situation-Behavior-Impact (SBI) feedback technique. Use when preparing for difficult conversations, giving feedback, or managing conflicts.

2.6kMIT

always on

51 tokname + description

once used

2,423 tokSKILL.md body

bundled files

436 KB

repo stars

2.6kGitHub

Install the Feedback Mastery skill

Skills CLI (Claude Code, Codex, Cursor and others)

npx skills add https://github.com/softaworks/agent-toolkit --skill feedback-mastery

Claude Code, by hand (all projects)

git clone --depth 1 https://github.com/softaworks/agent-toolkit.git /tmp/agent-toolkit
mkdir -p ~/.claude/skills
cp -R /tmp/agent-toolkit/skills/feedback-mastery ~/.claude/skills/feedback-mastery

For one project only, copy the folder into .claude/skills/ in that project instead. The agent picks it up when a task matches its description.

What it costs your context

Agent Skills load in three steps. Tokens counted with the o200k tokenizer; your model's count will differ a little.

WhenWhat loadsCost
Every sessionName and description51 tok
When the agent uses itThe SKILL.md instructions2,423 tok
Only if opened4 bundled files (36 KB)varies

Until it is used, feedback-mastery costs about 27× less than the median MCP server we measured (1,363 tokens on every turn). Installing all 43 skills from softaworks/agent-toolkit would load 2,462 tokens of descriptions. Skills vs MCP study

Checks

Our checks found nothing to flag: it follows the Agent Skills specification's naming and size guidelines and doesn't pipe downloads into a shell.

Pre-approved tools (allowed-tools): Read, Glob, Grep. The agent can use these without asking while the skill is active.

Checked 2026-10-22 · method

What's inside

The headings of its SKILL.md. Read the full file on GitHub.

  • Feedback Conversations
  • Overview
  • When to Use This Skill
  • Core Frameworks
  • The Preparation-Delivery-Follow-up Model
  • The SBI Feedback Model
  • Preparation Phase
  • Step 1: Understand the Issue
  • Step 2: Define Your Goals
  • Step 3: Manage Your Emotions
  • Delivery Phase
  • The Three-Step Delivery Formula
  • Opening Lines That Work
  • Facts, Not Blame
  • Encouraging Dialogue
  • Follow-up Phase
  • Follow-up Checklist
  • Sample Follow-up Message
  • SBI Examples for Software Teams
  • Positive Feedback
  • Constructive Feedback
  • Common Difficult Scenarios
  • Scenario: Performance Issue
  • Scenario: Conflict Between Team Members

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