Simple Support System MCP Server

by bitterdevio.github.bitterdev/simple-support-system-mcpv1.0.3

MCP server for the Simple Support System helpdesk API: read, answer and move tickets.

0Node.jsstdioofficial registry

context tax

queued

security

queued

cold start

queued

freshness

Maintained2mo ago

Install Simple Support System MCP server

claude mcp add simple-support-system -e SIMPLE_SUPPORT_SYSTEM_BASE_URL='<simple-support-system-base-url>' -e SIMPLE_SUPPORT_SYSTEM_API_KEY='<simple-support-system-api-key>' -e SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN='<simple-support-system-project-token>' -- npx -y simple-support-system-mcp

{
  "mcpServers": {
    "simple-support-system": {
      "command": "npx",
      "args": [
        "-y",
        "simple-support-system-mcp"
      ],
      "env": {
        "SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<simple-support-system-base-url>",
        "SIMPLE_SUPPORT_SYSTEM_API_KEY": "<simple-support-system-api-key>",
        "SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN": "<simple-support-system-project-token>"
      }
    }
  }
}

Add to ~/.cursor/mcp.json (global) or .cursor/mcp.json (project).

{
  "mcpServers": {
    "simple-support-system": {
      "command": "npx",
      "args": [
        "-y",
        "simple-support-system-mcp"
      ],
      "env": {
        "SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<simple-support-system-base-url>",
        "SIMPLE_SUPPORT_SYSTEM_API_KEY": "<simple-support-system-api-key>",
        "SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN": "<simple-support-system-project-token>"
      }
    }
  }
}

Settings → Developer → Edit Config (claude_desktop_config.json), then restart.

{
  "servers": {
    "simple-support-system": {
      "type": "stdio",
      "command": "npx",
      "args": [
        "-y",
        "simple-support-system-mcp"
      ],
      "env": {
        "SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<simple-support-system-base-url>",
        "SIMPLE_SUPPORT_SYSTEM_API_KEY": "<simple-support-system-api-key>",
        "SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN": "<simple-support-system-project-token>"
      }
    }
  }
}

Add to .vscode/mcp.json in your workspace.

{
  "mcpServers": {
    "simple-support-system": {
      "command": "npx",
      "args": [
        "-y",
        "simple-support-system-mcp"
      ],
      "env": {
        "SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<simple-support-system-base-url>",
        "SIMPLE_SUPPORT_SYSTEM_API_KEY": "<simple-support-system-api-key>",
        "SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN": "<simple-support-system-project-token>"
      }
    }
  }
}

Add to ~/.codeium/windsurf/mcp_config.json.

Configuration

Variable	Required	Secret	Description
SIMPLE_SUPPORT_SYSTEM_BASE_URL	yes	—	Base URL of the Concrete CMS site running the Simple Support System package
SIMPLE_SUPPORT_SYSTEM_API_KEY	—	yes	API key sent as the X-Api-Key header, needed for administrative calls
SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN	—	yes	Default access token for private projects

Freshness

Maintained — last maintenance signal 2mo ago. The newest of the signals below sets the band.

Last commit (default branch)
2026-07-27 · 2mo ago · GitHub
Latest release
no data · GitHub
Package published
no data · npm/PyPI
Registry entry updated
2026-07-27 · 2mo ago · official registry · v1.0.3

FAQ

›How do I install the Simple Support System MCP server in Claude Code?

Run: claude mcp add simple-support-system -e SIMPLE_SUPPORT_SYSTEM_BASE_URL='<simple-support-system-base-url>' -e SIMPLE_SUPPORT_SYSTEM_API_KEY='<simple-support-system-api-key>' -e SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN='<simple-support-system-project-token>' -- npx -y simple-support-system-mcp. For Cursor, VS Code, Claude Desktop and Windsurf, use the install tabs above.

›Does Simple Support System require an API key?

Yes. It expects SIMPLE_SUPPORT_SYSTEM_BASE_URL, SIMPLE_SUPPORT_SYSTEM_API_KEY, SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN, of which 2 are secrets.

›Can I use Simple Support System as a remote (hosted) MCP server?

No hosted endpoint is published; it runs locally over stdio.

›Is Simple Support System in the official MCP registry?

Yes, as io.github.bitterdev/simple-support-system-mcp.