Help Scout MCP Server
by drewburchfieldio.github.drewburchfield/help-scout-mcpv1.7.0
MCP server for Help Scout with full read coverage and opt-in write support: conversations, customers, organizations, reports, metadata, and Docs through a compact gateway tool surface.
context tax
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security
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cold start
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freshness
Maintained2mo ago
Install Help Scout MCP server
Install in Claude Code
claude mcp add help-scout -e HELPSCOUT_APP_ID='<helpscout-app-id>' -e HELPSCOUT_APP_SECRET='<helpscout-app-secret>' -- npx -y help-scout-mcp-serverInstall in Cursor
{
"mcpServers": {
"help-scout": {
"command": "npx",
"args": [
"-y",
"help-scout-mcp-server"
],
"env": {
"HELPSCOUT_APP_ID": "<helpscout-app-id>",
"HELPSCOUT_APP_SECRET": "<helpscout-app-secret>"
}
}
}
}Add to ~/.cursor/mcp.json (global) or .cursor/mcp.json (project).
Install in Claude Desktop
{
"mcpServers": {
"help-scout": {
"command": "npx",
"args": [
"-y",
"help-scout-mcp-server"
],
"env": {
"HELPSCOUT_APP_ID": "<helpscout-app-id>",
"HELPSCOUT_APP_SECRET": "<helpscout-app-secret>"
}
}
}
}Settings → Developer → Edit Config (claude_desktop_config.json), then restart.
Install in VS Code
{
"servers": {
"help-scout": {
"type": "stdio",
"command": "npx",
"args": [
"-y",
"help-scout-mcp-server"
],
"env": {
"HELPSCOUT_APP_ID": "<helpscout-app-id>",
"HELPSCOUT_APP_SECRET": "<helpscout-app-secret>"
}
}
}
}Add to .vscode/mcp.json in your workspace.
Install in Windsurf
{
"mcpServers": {
"help-scout": {
"command": "npx",
"args": [
"-y",
"help-scout-mcp-server"
],
"env": {
"HELPSCOUT_APP_ID": "<helpscout-app-id>",
"HELPSCOUT_APP_SECRET": "<helpscout-app-secret>"
}
}
}
}Add to ~/.codeium/windsurf/mcp_config.json.
Configuration
| Variable | Required | Secret | Description |
|---|---|---|---|
| HELPSCOUT_APP_ID | yes | yes | Help Scout OAuth2 App ID (also accepts HELPSCOUT_CLIENT_ID) |
| HELPSCOUT_APP_SECRET | yes | yes | Help Scout OAuth2 App Secret (also accepts HELPSCOUT_CLIENT_SECRET) |
| REDACT_MESSAGE_CONTENT | — | — | Hide message bodies in responses for compliance (true/false) |
Freshness
Maintained — last maintenance signal 2mo ago. The newest of the signals below sets the band.
Last commit (default branch)
2026-07-30 · 2mo ago · GitHub
Latest release
2026-07-30 · 2mo ago · GitHub · v2.1.0
Package published
no data · npm/PyPI
Registry entry updated
2026-03-25 · 7mo ago · official registry · v1.7.0
FAQ
›How do I install the Help Scout MCP server in Claude Code?
Run: claude mcp add help-scout -e HELPSCOUT_APP_ID='<helpscout-app-id>' -e HELPSCOUT_APP_SECRET='<helpscout-app-secret>' -- npx -y help-scout-mcp-server. For Cursor, VS Code, Claude Desktop and Windsurf, use the install tabs above.
›Does Help Scout require an API key?
Yes. It expects HELPSCOUT_APP_ID, HELPSCOUT_APP_SECRET, of which 2 are secrets.
›Can I use Help Scout as a remote (hosted) MCP server?
No hosted endpoint is published; it runs locally over stdio.
›Is Help Scout in the official MCP registry?
Yes, as io.github.drewburchfield/help-scout-mcp.
Alternatives to Help Scout
Other documentation MCP servers.